Terms of Service

By creating an account, clicking an acceptance control, purchasing a plan, or accessing the Service, you agree to these Terms and any order form, product-specific terms, acceptable-use rules, and policies expressly incorporated by reference. If you act for an organisation, you confirm that you have authority to bind it.

If an enterprise agreement or signed order form conflicts with these Terms, the signed document controls for that Service. Regional addenda below control where they provide greater mandatory protection. The Service is not offered where its use would violate applicable law.

You must be legally capable of entering this agreement. The Service is not directed to children under 13. If you are under 18 or the age of legal majority where you live, you may use it only with permission and supervision from a parent or legal guardian who accepts these Terms. We may apply stricter age controls where law requires them.

You must provide accurate information, protect credentials and recovery methods, and promptly report unauthorised access. You are responsible for activity under your account except to the extent caused by our breach. Accounts may not be sold, shared outside authorised workspace members, or used to evade restrictions.

LensRhyme assists creative production through software, third-party models, and automated systems. Outputs are probabilistic and may be inaccurate, incomplete, offensive, similar to other outputs, or unsuitable for your intended use. Model behaviour, availability, latency, and supported formats may change.

You must review Outputs before relying on, publishing, licensing, or distributing them. Do not use the Service or Outputs as a substitute for professional legal, medical, financial, safety, employment, credit, housing, education-admission, insurance, or other high-impact advice or decisions. Do not use the Service for biometric identification, surveillance, or decisions that produce legal or similarly significant effects unless expressly approved by us and lawful safeguards are in place.

Prices, taxes, plan limits, credit rules, billing intervals, trial terms, renewal terms, and material restrictions will be shown before purchase. You authorise the disclosed charges and applicable taxes. We may correct obvious pricing errors before performance and will offer cancellation or a refund where required.

If a plan renews automatically, we will clearly disclose the renewal price and frequency, obtain the consent required by law, provide a simple cancellation method, and send renewal or price-change reminders where required. Cancellation stops future renewals and normally takes effect at the end of the paid period unless law or the purchase screen says otherwise.

Fees and consumed credits are non-refundable except where the purchase terms state otherwise, the Service fails to perform, or applicable law requires a refund. Credit expiry, rollover, and consumption order will be disclosed with the plan. Credits have no cash value and cannot be transferred unless we expressly allow it. A generation may consume credits once processing begins; failed jobs are handled under the displayed credit policy.

You retain ownership of your Inputs and other User Content. You grant us and our processors a worldwide, non-exclusive, limited, royalty-free licence to host, copy, transmit, transform, display, and otherwise process that content only as reasonably necessary to provide, secure, support, moderate, and improve the Service; comply with law; and enforce these Terms. Public content is additionally licensed according to the visibility and licence settings you select.

You represent that you have all rights, permissions, notices, and consents needed for your content and our processing of it, including rights relating to copyright, trademarks, confidential information, personal data, performers, music, publicity, likeness, and voice. Do not upload trade secrets or regulated data unless your plan and agreement expressly support them.

Use of personal data for model development or other purposes beyond providing the requested Service is governed by the Privacy Policy, in-product disclosures, and any consent required by law. Enterprise data-use commitments in a signed agreement control over this paragraph.

As between you and us, and to the extent permitted by law, you own your Outputs. To the extent we acquire transferable rights in an Output solely from providing the Service, we assign those rights to you upon full payment. This does not transfer our software, models, templates, brand assets, documentation, or third-party materials.

We do not promise that any Output is unique, eligible for intellectual-property protection, non-infringing, accurate, or free from third-party claims. Similar outputs may be generated for others. Rights in AI-generated material vary by jurisdiction and may depend on meaningful human authorship or modification. You are responsible for clearance searches, human review, required permissions, disclosures, and legal compliance before commercial use.

Private workspace content remains non-public unless you or an authorised member publish or share it, subject to product settings and legal requirements. When you publish to Gallery or create a public link, the selected asset and associated metadata may be visible, indexed, copied, downloaded, or remixed according to your selected licence.

Unpublishing stops future display by us but may not remove copies already lawfully downloaded, cached, indexed, or shared by others. We may label AI-generated or synthetic content, preserve provenance metadata, limit distribution, or require additional disclosures. You must not remove or conceal a legally required AI or synthetic-media label.

You must comply with law, these Terms, model-provider restrictions, and reasonable safety controls. You must not use the Service to:

• create, solicit, store, or distribute illegal content, child sexual abuse material, non-consensual intimate imagery, sexual content involving minors, or content that exploits or endangers children;
• facilitate violence, terrorism, self-harm, trafficking, fraud, phishing, malware, credential theft, unlawful weapons activity, or evasion of sanctions or law enforcement;
• impersonate, deceive, defame, harass, discriminate against, or violate the privacy, publicity, biometric, or intellectual-property rights of another person;
• clone or manipulate a real person’s face or voice without a valid legal basis, required consent, and clear disclosure where confusion is reasonably likely;
• generate deceptive political, civic, news, evidence, identity, or endorsement content, or conceal that materially synthetic content is AI-generated where disclosure is required;
• scrape, reverse engineer, bypass safety or access controls, overload systems, benchmark for competitive model extraction, resell unauthorised access, or use automated means beyond published interfaces;
• submit secrets, personal data, or content you are not authorised to process, or use Outputs in a way that violates applicable professional, sectoral, export-control, or sanctions rules.

We may use automated and human review to detect abuse, investigate reports, comply with law, and protect users. Depending on severity and legal requirements, we may warn, restrict generation or sharing, remove or disable content, preserve records, suspend an account, terminate access, or report conduct to authorities. Emergency action may occur without advance notice; otherwise we will provide notice and an opportunity to appeal where reasonably practicable or legally required.

We do not undertake a general duty to monitor all content. You may report safety, privacy, impersonation, or rights concerns to the legal contact below. Knowingly false or abusive reports are prohibited.

A rights notice should identify the protected work, the disputed material and its location, the complaining party’s contact details, the legal basis for the complaint, a good-faith statement, and a statement that the information is accurate and the sender is authorised to act. It should be signed electronically or physically and sent to the legal contact below.

For notices governed by the U.S. Digital Millennium Copyright Act, include the information required by 17 U.S.C. §512(c)(3). We may forward notices to the affected user and process valid counter-notices. We may terminate repeat infringers in appropriate circumstances. Sending a knowingly false notice or counter-notice may create liability. Our publication of a contact address does not represent that every statutory safe-harbour formality has been completed.

Our Privacy Policy explains how we handle personal data. You must provide legally required notices and obtain a valid legal basis before submitting another person’s data. We may process data in countries where we or our providers operate, subject to applicable transfer safeguards and any signed data-processing agreement.

We apply reasonable safeguards but no system is completely secure. You are responsible for appropriate backups and for exporting content before account closure. Retention, deletion, legal holds, and recovery windows may differ by data type and plan.

The Service may interoperate with model providers, payment processors, cloud platforms, plugins, links, or open-source software. Their terms may apply to your direct use. We are not responsible for an independent third party’s service, content, or acts, but this does not limit responsibility that applicable law places on us for processors or subcontractors we select.

We may improve, replace, limit, or discontinue features and models. Preview, beta, experimental, or free features may be less reliable and may change without notice. We will provide reasonable advance notice of a material paid-Service reduction where practicable and any remedy required by law or a signed agreement. Maintenance, security incidents, provider failures, force majeure, and legal restrictions may interrupt availability.

You may stop using the Service and close your account, subject to outstanding charges and workspace authority. We may suspend or terminate access for material or repeated breach, non-payment, security risk, harm to others, legal requirement, or discontinuation of the Service. Where appropriate, we will give notice and a reasonable opportunity to cure or export content.

Terms that by nature should survive do survive, including payment obligations, licences needed for retained public copies or legal compliance, intellectual-property provisions, disclaimers, liability limits, indemnity, dispute terms, and general provisions.

To the maximum extent permitted by law, the Service and Outputs are provided “as is” and “as available”. We disclaim implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and uninterrupted or error-free operation. We do not disclaim any warranty, statutory guarantee, or duty that cannot lawfully be excluded or limited.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, punitive, or consequential loss, or for lost profits, revenue, goodwill, business opportunity, or data, arising from these Terms, even if advised of the possibility. Our aggregate liability arising from the Service will not exceed the greater of US$100 or the fees you paid for the affected Service during the 12 months before the event giving rise to the claim.

The exclusions and cap do not apply to fraud, wilful misconduct, death or personal injury caused by negligence where liability cannot be excluded, your payment obligations, your infringement or unlawful content, or any liability that applicable law does not permit a party to limit. Consumer statutory remedies remain unaffected.

If you use the Service for business or professional purposes, you will defend and indemnify the LensRhyme operator and its affiliates against third-party claims, losses, and reasonable costs arising from your unlawful User Content, your violation of another person’s rights, or your material breach of these Terms. This obligation applies only to the extent permitted by law, requires prompt notice and reasonable cooperation, and does not cover loss caused by our breach or misconduct. It does not apply to consumers where prohibited.

Please first contact us and allow 30 days for good-faith informal resolution. Consumers retain any mandatory right to complain to a regulator, use an applicable consumer dispute process, or bring proceedings in a court available under local law.

For business users, unless a signed agreement says otherwise, these Terms are governed by Singapore law without regard to conflict-of-law rules. A dispute not resolved informally will be finally resolved by arbitration administered by the Singapore International Arbitration Centre under its rules, by one arbitrator, seated in Singapore, in English. Either party may seek urgent injunctive relief from a competent court.

For consumers, the governing-law and forum rules in the applicable regional addendum apply, and no choice-of-law clause deprives you of non-waivable protection in your habitual residence.

We may update these Terms for legal, security, product, or operational reasons. We will post the updated version and effective date. For material changes, we will provide reasonable advance notice through the Service, email, or another durable method and request renewed consent where required. Changes do not retroactively reduce accrued rights. If you reject a material change, you may stop using the affected Service before it takes effect.

Electronic communications satisfy writing requirements to the extent allowed by law. You must keep account contact details current. Legal notices to us must be sent to the legal contact below and are effective when received.

Neither party may assign these Terms without the other’s consent, except that we may assign them with a merger, reorganisation, sale of the relevant business, or to an affiliate, subject to applicable notice and consumer rights. We are independent contractors. These Terms do not create employment, agency, partnership, fiduciary, or third-party-beneficiary relationships.

If a provision is unenforceable, it will be limited or severed only to the minimum necessary and the remainder continues. A failure to enforce is not a waiver. Headings aid reading only. The English and Chinese versions are intended to be consistent; the version required by mandatory local law controls, and otherwise the English version controls in the event of an irreconcilable discrepancy.

If you access the Service as a consumer in mainland China, mandatory laws of the People’s Republic of China apply. The Chinese version will control where law requires. Terms concerning price, auto-renewal, risks, content licensing, suspension, liability, and dispute resolution must be presented prominently and explained on request; a clause that unlawfully excludes our responsibility or restricts consumer rights does not apply.

You must comply with Chinese rules governing online content, cybersecurity, data, personal information, intellectual property, generative AI, deep synthesis, and AI-generated content labelling. Do not remove explicit or metadata labels required for generated or synthetic content. For face or voice editing, you must notify the affected person and obtain the separate consent or other legal basis required by law.

We may verify identity, preserve records, stop generation or transmission, remove illegal content, restrict service, and report matters where Chinese law requires. China consumer disputes are governed by PRC law and may be brought before a court with jurisdiction under PRC procedural law. Nothing here limits rights to complain to regulators or consumer organisations.

The Service is a general-audience service and is not directed to children under 13. We do not knowingly permit an under-13 child to create an account. A parent or guardian who believes a child provided personal information should contact us for review and deletion.

Subscription offers will disclose material renewal terms before billing, obtain express informed consent, and provide a simple cancellation mechanism. Applicable federal and state consumer-protection, auto-renewal, privacy, and unfair-or-deceptive-practices laws continue to apply.

U.S. consumers retain non-waivable state and federal rights and may bring claims in a court that has jurisdiction under applicable law. The U.S. copyright complaint process in Section 10 applies. Purely AI-generated material may not qualify for U.S. copyright protection without sufficient human authorship; you are responsible for assessing and documenting human creative contribution.

For Singapore consumers, the Consumer Protection (Fair Trading) Act 2003 and other mandatory protections remain unaffected. Nothing in these Terms excludes liability or imposes an indemnity beyond what is fair and reasonable under the Unfair Contract Terms Act 1977 or other applicable law.

Electronic records, acceptance, notices, and automated contracting may be used to the extent recognised by the Electronic Transactions Act 2010. Singapore consumers may bring proceedings in the courts or tribunals available under Singapore law. Business disputes remain subject to Section 18 unless a signed agreement provides otherwise.